Privacy Policy
Privacy Policy – Oxford Gallery
At Oxford Gallery, we respect your privacy and are committed to protecting your personal data in line with the UK Data Protection Act 2018 and GDPR.
1. Information We Collect
We collect the personal information you provide when making a purchase, including your name, email, phone number, and shipping/billing address.
We also collect payment details, which are processed securely by third-party providers.
When you visit our website, we automatically receive your IP address, browser type, and operating system. We may also collect data via cookies and browsing activity.
2. How We Use Your Data
We use your personal data to:
- Process and deliver your orders;
- Communicate about orders, returns, and updates;
- Send marketing emails, only if you have explicitly consented;
- Improve our website and customer experience;
- Comply with legal obligations including tax, accounting, and CESOP reporting.
3. Consent
By providing your personal data to complete a purchase, verify a credit card, place an order, arrange delivery, or return a product, you consent to the use of your data for that specific purpose.
If we wish to use your data for another purpose, such as marketing, we will ask for your explicit consent or provide a way to withdraw consent at any time.
4. Sharing Your Data
We may share your personal information with trusted third-party service providers, including payment processors and delivery companies.
We do not sell or rent your personal data.
Some providers may be located outside the UK, and your data may be subject to the laws of the country where the provider operates.
5. Data Retention & Security
Your data is kept only as long as necessary for legal, tax, or operational purposes.
We implement reasonable technical and organisational measures to protect your personal data, including SSL encryption, AES-256 for stored payment information, and compliance with PCI-DSS standards.
6. Your Rights
You have the right to access, correct, or request deletion of your personal data at any time.
You may also withdraw consent for marketing communications.
Contact us at support@oxford-gallery.store for any privacy requests.
7. Cookies
We use cookies for website functionality, analytics, and marketing. External partners may also place cookies to personalise content and advertisements.
Most browsers accept cookies automatically, but you can remove or block them in your settings. Disabling cookies may affect the functionality of certain website features.
8. Third-Party Services & Shopify Hosting
Our store is hosted by Shopify Inc., which provides the e-commerce platform used to sell products and services. Your data is stored on secure servers protected by firewalls.
If you choose a direct payment gateway, Shopify securely stores your credit card details encrypted under PCI-DSS standards. Transaction data is retained only as long as needed to process your order.
9. Links to Other Websites
When you click links in our store, you may be directed to other websites. We are not responsible for the privacy practices of these third-party websites and recommend you read their privacy policies.
10. Changes to This Privacy Policy
We reserve the right to update this policy at any time. Changes take effect immediately upon posting on the website.
In the event of a business sale or merger, your data may be transferred to the new owners to continue providing products and services.
11. Contact
For questions about your privacy, please contact us at support@oxford-gallery.store
Last updated: 28 January 2025